Subject: Re: Late Shipping
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 25 May 2020 06:52:12 -0700 (MST)

ur ticket has been merged with another one, and the issue has been added to the manual refund sheet 

From: "Ebrahim" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 18 May, 2020 14:44:48 
Subject: Re: Late Shipping 

Hi Team 

Any updates on this case? 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 8 May, 2020 13:49:31 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 13, 2020 
Order ID: 6481003661 
Tracking ID: 45765200460 Invalid number 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 13, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for her order and threatening that she is going to complain so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb