Subject: Re: late shipment Ticket ID 930472
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 25 May 2020 05:58:09 -0700 (MST)

Hi Ammar, 

aramex shipment has been delivered 
Smsa's shipment has been reshipped with shipa on 22nd of May under the following AWB S001333025831 

Note: do not mention 2 different AWB in the same escalation 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 18 May, 2020 12:29:40 
Subject: late shipment Ticket ID 930472 

Problem Statement: late delivery 
Order Date : Apr 19, 2020 
Order ID: 6484090836 
Tracking ID: 290087532218،45944316714 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 19, 2020 with the order id 6484090836 in 2 consignments but he did not receive his second consignment which was with SMSA , and the delivery date has already been passed. Now he is chasing us for his second consignment. 

please do helpful. 

Best regards 
Ammar asif