Subject: Re: lost in transit/ 6464096993
From: Shakeeb Arsalan <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 25 May 2020 05:47:30 -0700 (MST)

looped u in another escalation 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 18 May, 2020 12:13:04 
Subject: lost in transit/ 6464096993 

Hi team, 

Problem Statement: (lost in transit) 
Order Date : Feb 5, 2020 
Order ID: 6464096993 
Tracking ID: 45736242801 
Assistance Required: Need missing item(Decorative Wall Decor with Metallic Glaze) 

Issue Description: Customer is claiming that he raised return request for two pieces for the item(Decorative Wall Decor with Metallic Glaze) on 2/8/20 and returned the both the pieces but we have received only one piece in the warehouse. 
Missing item: 161660688 - - Decorative Wall Decor with Metallic Glaze 
kindly advise us for the same because the customer is chasing us for long time. 

Regards, 
Asjad.