Subject: Re: Refund issue _ 6464096993
From: Shakeeb Arsalan <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>, Seeta Seeta <[email-masked]>, Ahmad Daher <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Asjad Hussain <[email-masked]>, mike bermingham <[email-masked]>
Date: Mon, 25 May 2020 05:46:57 -0700 (MST)

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 14 May, 2020 16:30:10 
Subject: Refund issue _ 6464096993 

Hi Team, 

With reference to order # 6464096993 
RMA: 23286141 
Tracking ID: 45736242801 

Can you please update us how many items have you received. as per customer he has returned two quantity of ( 161660688 - - Decorative Wall Decor with Metallic Glaze ). 

Regards, 
Fauzan 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 9 May, 2020 17:49:33 
Subject: Refund issue _ 6464096993 

Ticket 574353 

Dear Team 

Problem Statement: Refund issue 
Order Date : Feb 5, 2020 
Order ID: 6464096993 
Return Tracking ID: 45736242801 
RMA 23286141 

Customer claims that , he has returned item , Qty is 2 , but it shows 1 item has received to WH , i could not raise it to Jira, because the item's cost more than 100 
Please check and advise 
Regards, 
Ahmad