Subject: Re: Refund 8377076759
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 25 May 2020 04:37:10 -0700 (MST)

Hi Team, 

Problem Statement: late shipment 
Order Date : Apr 11, 2020 
Order ID: 8377076759 
The order mentioned above has been cancelled, Please initiate the refund to the customer. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 18 May, 2020 11:00:49 
Subject: late shipment Ticket ID 860661 

Problem Statement: late shipment 
Order Date : Apr 11, 2020 
Order ID: 8377076759 
Tracking ID: 00000000000000000 

Assistance Required: Need urgent delivery or refund 

Issue Description: the customer has placed his order on Apr 11, 2020 with the order id 8377076759, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful to expedite the shipment or initiate the refund ASAP. 

Best regards 
Ammar asif