Subject: RE: Sadad Refund//6478844333
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Anwar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 25 May 2020 06:50:11 +0000

Hi Fauzan,

It will be done by next week.

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, May 24, 2020 6:46 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Mohammad Anwar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Sadad Refund//6478844333
Importance: High

External email sender, please take precaution.
Hi Malik,

Is there any update customer is chasing us for the refund.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Anwar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 April, 2020 14:25:00
Subject: Re: Sadad Refund//6478844333

Hi Malik,

Kindly find the below bank details for order #6478844333
SADAD transaction ID: P1000000000004655167

Account holder's name: Zeinah Ali Ghorum Alshehri
bank's name: Al Rajhi Bank
Branch name: Al-Namas
Account number:  193608010119979
IBAN: SA7180000193608010119979

Regards,
Fauzan

________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammad Anwar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 April, 2020 12:29:05
Subject: RE: Sadad Refund//6478844333

Hi Seeta,

Already I sent below order to you and Shakeeb to get bank account details to process refund.

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 13, 2020 7:38 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Anwar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Sadad Refund//6478844333
Importance: High

External email sender, please take precaution.
Hi Malik,

In the below case the customer order stauts is cancelled and amount is already capured under SADAD transation id: P1000000000004655167.

So can you please check this case and assist us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Anwar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 April, 2020 19:26:27
Subject: Sadad Refund.

Hi Seeta,

In order to initiate the Sadad refund, please find below details where customer placed an order which got cancelled after capturing the payment thru Sadad:

Order Id: 6478844333
Order Date: 07.04.2020
Order Status:Cancelled
Payment accepted on: 07.04.2020 thru Sadad
Transaction status details: P1000000000004655167
Ticket # for finance team: 06101885
Status: New

Regards,
Mohammad Rashid

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com