Subject: Re: Missing items)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 24 May 2020 14:01:00 -0700 (MST)

Hi Shafeeque, 

The second item has been delivered on 13 Apr, Kindly check once again with customer. 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 18 May, 2020 16:28:58 
Subject: Missing items) 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 30/03/2020 

Order ID: 6474548876 
Tracking ID: 45760369093 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 2 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 2 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 159566400 - - Juniors Scoria Baby Rocker with Plush Toys SAR181.00 

Regards, 
Shafeeque