Subject: Re: Late shipping// 8374060032
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 24 May 2020 10:33:00 -0700 (MST)

The order has been cancelled, kindly confirm us the refund processed 

From: "Seeta Seeta" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Sunday, 3 May, 2020 19:59:04 
Subject: Re: Late shipping// 8374060032 

Hi Team, 

With refrenece to the order number:8374060032, the customer placed the order on Mar 24 but till now the order stutus is showing In progress. 

We request you to check this concern on priority basis as the customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 3 May, 2020 18:25:10 
Subject: Late shipping// 8374060032 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : Mar 24, 2020 
Order ID: 8374060032 
Tracking ID: Not generated 
Assistance Required: Need Urgent Delivery 
Issue Description: The customer placed order on Mar 24, 2020 and till now he/she has not received the order. As per the hybris the order status is still in progress. 
The customer is chasing us for his/her order so we request you to expedite the delivery date. 
​ 
Regards, 
Algaily. 
Algaili Abdelbagee Ahmed's picture