Subject: Re: late shipping
From: Shakeeb Arsalan <[email-masked]>
To: Shadab Ahamad <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 24 May 2020 07:28:29 -0700 (MST)

Both habe been reshipped with aramex, but one of the AWBs is invalid (add to the manual refund sheet) and for the other one must be on the way for delivery by th courier 

From: "Shadab Ahamad" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 16 May, 2020 19:03:34 
Subject: late shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 21, 2020 
Order ID: 6484533322 
Tracking ID1: 290087844762 
Tracking ID2: 290087844762 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 21, 2020 and till now he has not received the order. As per the hybris the order status is ready to be shipped 
Customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Shadab