Subject: Missing items
From: Shakeeb Arsalan <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 24 May 2020 07:18:37 -0700 (MST)

ticket #811938 
Hi Team 

Problem Statement: (Missing items)and (wrong items delivered) 
Order Date : Apr 8, 2020 
Order ID: 6479136384 
Tracking ID: S000832309824 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 5 items but as per the customer she has only received 4 items, Under the consignment details we can see that all 5 items has been Delivered from our side. 
Customer history: 2 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 1- 162174509 - - Printed Midi A-line Dress with Round Neck and 3/4 Sleeves the cost of the item is SAR149 
2- 162054522 - - Textured Pointed Toe Mules with Block Heels the cost of the item is ​SAR149.00 
​ 
Regards, 
Abass