Subject: Re: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 24 May 2020 05:31:20 -0700 (MST)

Please update us on the below concern as the customer is chasin us on a daily basis. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 24 May, 2020 10:59:37 
Subject: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162 

Hi Team, 

Please help us on the below refund as the customer is chasing us on daily basis. 

Problem statement: Refund Not initiated yet - ​BANK_TRANSFER_IN_PROGRESS 

Case id - 992624 
Order Number: 9776211625 
Order Created: 4/6/2020 
Tracking id - 45906676270 
Return request created: 4/11/2020 
RMA - 42971010 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse still the refund for the same has not been initiated. 

Regards, 
Manish