Subject: Re: late shipment ticket ID 957818
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 23 May 2020 00:36:27 -0700 (MST)

Hi Team, 

With reference to the order number: 6477711146, the order was placed on 5th April, and the order was shipped in 2 consignments. The customer has already receicved the 1 consignment and he is waiting for 2nd consigment. 

The 2 consignment was shipped through fetchr under tracking number: 34157644018024, so can you please check this concern and let us know what action do we have to take in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 23 May, 2020 10:19:02 
Subject: late shipment ticket ID 957818 

Problem Statement: late shipment 
Order Date : Apr 5 2020 
Order ID: 6477711146 
Tracking ID: 34157644018024, 45764370341 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 5 2020 with the order id 6477711146 in 2 consignments but he did not receive his second consignment which was with fetchr yet, and the delivery date has already been passed. Now he is chasing us for his second consignment. 

please do needful. 

Best regards 
Ammar asif