Subject: Re: Order confirmed!
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 21 May 2020 07:58:36 -0700 (MST)

Hi Jessie, 

The customer has been contacted on freshdesk successfully. 
It seems like he entered wrong contact NO while placing the order. 
Waiting for POD to proceed forward. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Aessam" <[email-masked]>, "Numan Ali" <[email-masked]>, "Support" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 21 May, 2020 18:16:31 
Subject: FW: Order confirmed! 

Hi [ mailto:[email-masked] | 
@Seeta Seeta ] [ mailto:[email-masked] | 
@Fauzan Ahmad, Musalman ] [ mailto:[email-masked] | @Shakeeb
 Arsalan ] 

Please email this customer in Freshdesk – not sure who this customer got our internal email. 

[ mailto:[email-masked] | @[email-masked] ] [ mailto:[email-masked] | 
@Numan Ali ] [ mailto:[email-masked] | 
@[email-masked] ] 

Please provide the POD for tracking ID S001182524085 

It is updated as delivered since May 10 but customer claims it was never received. 

From: Omair Khalid <[email-masked]> 
Sent: Thursday, May 21, 2020 4:42 PM 
To: Escalations Dxbteam <[email-masked]>; [email-masked] 
Subject: Fwd: Order confirmed! 

External email sender, please take precaution. 

Dear Centrepoint, 

Kindly find here below my order which is not delievered to me till now. Order placed at 5th of May and till now there is no any update of delivery. 

Please refund my amount as soon as possible. 

Thanks and waiting for your reply 

Omair Khalid 

00966580808469 

Dammam KSA 

---------- Forwarded message --------- 
From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tue, May 5, 2020, 2:52 AM 
Subject: Order confirmed! 
To: Omair Khalid < [ mailto:[email-masked] | [email-masked] ] > 

	

	

Your order number is 6488959594 

	

	

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Your order has been successfully placed. 

Hi Omair Khalid, thanks for shopping with us. 

We have made a donation to Eta’am Saudi Food Bank. Thank you!. 

For your reference, your order number is 6488959594 

	

Order shipping to 
Omair Khalid 
2287 Amir Ibn AWF 
2287 Amir Ibn AWF 
call me 
Dammam 
Mobile: +966 558585846 	

	Payment Method: 

xxxx xxxx xxxx 4134 
Omair Shafia 

	

	

Order Details 

	

Item 	

Description 	

Total Price 

	

	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fsa%2Fen%2Fp%2F162128904%3Futm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C8f98abd9261e48c9b9ef08d7fd846ea0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637256617695230462&sdata=9%2BQmUwrofjWZw4Kz%2BI3t89wK%2Br%2FtMN7f%2BjWHHks1%2FlE%3D&reserved=0 ] 	

SPLASH 

Slim Fit Cut and Sew Polo T-shirt with Short Sleeves 

Color: Red 

Size: XL 

Quantity: 1 

SAR 40 

	

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BABYSHOP 

Lee Cooper Striped T-shirt with Short Sleeves 

Color: Grey 

Size: 2-3 yrs 

Quantity: 1 

SAR 29 

	

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BABYSHOP 

Lee Cooper Graphic Print T-shirt with Round Neck and Short Sleeves 

Color: Green 

Size: 2-3 yrs 

Quantity: 1 

SAR 29 

	

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BABYSHOP 

Trolls Graphic Print T-shirt with Short Sleeves 

Color: White 

Size: 2-3 yrs 

Quantity: 1 

SAR 29 

	

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BABYSHOP 

Juniors Plain Leggings with Elasticised Waistband - Set of 2 

Color: Black 

Size: 2-3 yrs 

Quantity: 1 

SAR 35 

	

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BABYSHOP 

Lee Cooper Graphic Print T-shirt with Short Sleeves 

Color: Red 

Size: 2-3 yrs 

Quantity: 1 

SAR 29 

	

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BABYSHOP 

KiNSMART 1956 Ford Toy Car 

Color: Multicolour 

Quantity: 1 

SAR 24 

	

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SHOEMART 

Ben 10 Print Slingback Slide Slippers 

Color: Multicolour 

Size: 25 

Quantity: 1 

SAR 18 

	

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SHOEXPRESS 

Textured Slip-On Sandals 

Color: Black 

Size: 37 

Quantity: 1 

SAR 39 

	

		

Subtotal: 	

SAR 272 

	

Savings: 	

- SAR 12 

	

Standard ground shipping: 	

FREE 

	

Total 	

SAR 272 

	

Your order could earn you 98 Shukrans. 

Your order may arrive in multiple deliveries. 

	

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