Subject: Gift voucher issue
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 20 May 2020 08:48:14 -0700 (MST)

Hi Team, 

Ticket number: 645676 
Problem Statement: Gift voucher issue 

Issue Description: Customer reported on 7 April, 2020 that he has two splash store gift vouchers of amount AED 200 each. 

We have already escalated this case to concern team and now the vouchers have already expired on 19 April, 2020. 

The number of the voucher are #0312000000018606 and #031200000008605 

Kindly check and advise what can we do in this case. 

Thank you for your help! 

Regards, 
Shivani