Subject: RE: missing items 6480431477
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Asif <[email-masked]>
Date: Wed, 20 May 2020 09:49:56 +0000

Please process manual refund with remark item lost in warehouse.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, May 20, 2020 1:46 PM
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ammar Asif <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: missing items 6480431477

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 16 May, 2020 13:38:07
Subject: missing item Ticket ID 930105

Problem Statement: missing item
Order Date : Apr 11, 2020
Order ID: 6480431477
Return Tracking ID: 290087297327
Assistance Required: need urgent delivery or refund of missing item.

Issue Description: With the reference order ID 6480431477 and tracking ID 290087297327, the customer has placed his order on Apr 11, 2020. Now the customer has received incomplete order.
he is looking for his missing items:
162122776 - - Mickey Mouse Print Long Sleeves T-shirt and Full Length Pyjama Set
162122782 - - Peanuts Print T-shirt and Pyjama Set with 3D Applique Detail
153740999 - - Juniors Solid Sleeveless Bodysuit with Snap Button Closure
162111864 - - Giggles Solid Pants with Pockets and Elasticised Waistband
162111858 - - Giggles Solid Pants with Pockets and Elasticised Waistband
162433101 - - Juniors Graphic Print T-shirt with Short Sleeves
162170167 - - Giggles Striped Shirt with Short Sleeves
161503499 - - Giggles Stitch Detail Shoes with Hook and Loop Closure

after escalation to WH and courier team , there was no response.

kindly look into the concern and do helpful.

Best regards
Ammar Asif

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