Subject: Refund approval: Case id - 990769, Order Number: 6472372568, Order Number: 6472189372
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 20 May 2020 00:46:20 -0700 (MST)

Hi Team, 

Kindly note that as per the courier team it is neither possible to deliver not return it to the warehouse. We request you to please approve the refund for the below order as the customer is chasing us for the refund and it's been 2 months since the order has been placed. 
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Problem statement - Kindly cancel the order as the customer is asking for a refund 
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Case id - 990769 
Order Number: 6472372568 
Order Created: 3/24/2020 
AWB - 34130030894693 

Order Number: 6472189372 
Order Created: 3/23/2020 
AWB - 34148241146376 
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Assistance required: Urgent return to the warehouse 

Regards, 
Manish