Subject: Re: Refund Not Processed // 6470725951
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 19 May 2020 06:34:35 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 18-Mar-2020 

Order ID: 6470725951 
Return Tracking ID: ​45760131900 
Item Id; 162176516 - - Chicco Miinimo 2 Stroller value; 584.1 
Assistance Required: Need to provide refund approval, 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over items to the courier team. As per tracking ID it has been received from our end, and was escalated to the WH multiple time, but it's pending since 3/31/20, 
​ 
Customer History; He started purchasing with us since 3/18/20, and has 3 orders. 

Regards, 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 22 April, 2020 13:02:39 
Subject: Refund Not Processed // 6470725951 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 18-Mar-2020 

Order ID: 6470725951 
Return Tracking ID: ​ 45760131900 
Assistance Required: Need urgent process the RMA 23475005 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah