Subject: FW: Refund 8375624356
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>
Date: Tue, 19 May 2020 10:41:09 +0000

Hi,

Refund already processed on 03-Apr-20. Please find the attached mail.

Thanks
Rashid

From: Shakeeb Arsalan
Sent: Tuesday, May 19, 2020 12:23 PM
To: Lessin Kumar <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Refund 8375624356

External email sender, please take precaution.
Hi Team,

Problem Statement : Refund
Customer's Email ID : [email-masked]<mailto:[email-masked]>
Order ID: 8375624356
Order Amount : KWD 22.23
Assistance Required : As per Hybris we can see the amount had been captured on 03-04-2020 and beside that we can see communication problem,
Customer is asking for his refund,
Kindly confirm with us has the amount been captured successfully or not?
if yes has the refund been initiated ?

Regards,
Shakeeb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CRashid.Kaskar%40landmarkgroup.com%7C1bd86a2ae2224254cd3108d7fbdf1010%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637254807776468127&sdata=WXK1CDonC9NW4u9vFbHZQJo%2FpFYxufn%2Fr6aiaaDt4hA%3D&reserved=0>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#620355] - My Account
From: Sadiqul Ameen Ansari <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>
Date: Sun, 5 Apr 2020 16:44:18 +0000

Hi Rashid,

Please find the below refund details.

Original Transaction ID202009435174272

IP Address31.214.123.128Batch ID

Transaction Date/TimeSun Apr 05 19:40:10 AST 2020Post Date0405

Transaction ID202009697594614Action CodeCredit

Merchant ID2683Terminal ID268301

Payment InstrumentDebit CardBrand IDBoubyan Bank

Card Number470350******3653Card ExpirationSep , 2022

Transaction Amount22.230Currency Code414

Merchant Track ID158587029000017643Result CodeCAPTURED

Host Response00Authorization Code496863

AVS ResponseCVD2 Validation Repsonse

Reference ID009698001256STAN ID770072

Cardholder Address

ECI7Cardholder Zip Code

User Field 1User Field 2

User Field 3User Field 4

User Field 5

UCAFHost Tran ID

Regards,

Sadiqul Ameen Ansari

Mob:+91-9595410806

From: Rashid Gafoor Kaskar <[email-masked]>
Sent: Sunday, April 5, 2020 7:14 PM
To: Sadiqul Ameen Ansari <[email-masked]>
Subject: FW: [#620355] - My Account

"External email. Open with Caution"

From: Babyshop
Sent: Sunday, April 05, 2020 4:19 PM
To: Lessin Kumar <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#620355] - My Account

External email sender, please take precaution.

Hi Team,

Problem Statement : Refund
Customer's Email ID : [email-masked]<mailto:[email-masked]>
Order ID: 8375624356
Order Amount : KWD 22.23
Assistance Required : As per Hybris we can see the amount had been captured on 03-04-2020 and beside that we can see communication problem,
Customer is asking for his refund,
Kindly confirm with us has the amount been captured successfully or not?
if yes has the refund been initiated ?

Regards,
Shakeeb

620355:1125156

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

From: Sadiqul Ameen Ansari <[email-masked]>
To: "Rashid Gafoor  Kaskar" <[email-masked]>
Subject: RE: [#620355] - My Account
Thread-Topic: [#620355] - My Account
Thread-Index: AQHWC0y8xyb4WLt7oUaw3CUlBQIVgKhqic8AgAAxZ0A=
Date: Sun, 5 Apr 2020 16:44:18 +0000
Message-ID: <[email-masked]>
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