Subject: Re: Late Shipped item 8372908549 / 162100923
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 19 May 2020 03:37:25 -0700 (MST)

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "Ecom cpkuwait" <[email-masked]> 
Cc: "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Monday, 11 May, 2020 12:55:17 
Subject: Late Shipped item 8372908549 / 162100923 

Hi Team, 

Problem Statement: (Late Shipped item) 

Order Date : 15-Mar-2020 
Order ID: 8372908549 
Not Shipped item : 162100923 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Mar 15th and till now the item mentioned above has not been shipped. 

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer. 

Regards, 
Shakeeb