Subject: Re: Item issue /// 9815213219
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 19 May 2020 02:50:12 -0700 (MST)

Hi Team, 

Kindly advise. 

Regards, 
Shivani 

From: "Kotian Ravindra" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Aldrin Patron" <[email-masked]>, "Anees Mansoor" <[email-masked]>, "Adisha Dua" <[email-masked]>, "Anupama Maharjan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Thursday, May 14, 2020 5:22:28 PM 
Subject: RE: Item issue /// 9815213219 

Dear Fauzan, 

The Peg Perego Supplier is already discontinued almost 4 years ago and currently we don’t carry any stock with us to replace the parts. 

Thanks & Regards, 

Ravi Kotian 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Thursday, May 14, 2020 3:03 PM 
To: Aldrin Patron <[email-masked]>; Kotian Ravindra <[email-masked]>; Anees Mansoor <[email-masked]>; Adisha Dua <[email-masked]>; Anupama Maharjan <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shivani Rani <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Item issue /// 9815213219 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

We are still waiting your response on below case, Kindly look into it and help us to close this case asap. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "aldrin patron" < [ mailto:[email-masked] | [email-masked] ] >, "kotian ravindra" < [ mailto:[email-masked] | [email-masked] ] >, "anees mansoor" < [ mailto:[email-masked] | [email-masked] ] >, "Adisha Dua" < [ mailto:[email-masked] | [email-masked] ] >, "anupama maharjan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 14 April, 2020 16:26:45 
Subject: Re: Item issue /// 9815213219 

Hi Team, 

Kindly assist us on below case. 

Regards, 

Fauzan 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 22 March, 2020 12:29:33 
Subject: Item issue /// 9815213219 

Hi Team, 

Ticket number: 528462 

Problem Statement: Item issue 

Order Date : 12-Jan-2018 

Delivery Date: 14-Jan-2018 

Order ID: 9815213219 

Issue Description: Customer reported that fine black powder is coming out of the seat since last year and the frequency has increased drastically now. 

​ 

So, he wants to confirm that whether the item is safe for baby use or not. 

​ 

The name of the item is 158524413 - - Peg-Perego Viaggio Car Seat and cost of it is AED 924. 

​ 

Kindly check and advice. 

​ 

Thank you fr your help! 

​ 

Regards, 

Shivani 

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