Subject: Refund 8375624356
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 19 May 2020 02:22:40 -0700 (MST)

Hi Team, 

Problem Statement : Refund 
Customer's Email ID : [email-masked] 
Order ID: 8375624356 
Order Amount : KWD 22.23 
Assistance Required : As per Hybris we can see the amount had been captured on 03-04-2020 and beside that we can see communication problem, 
Customer is asking for his refund, 
Kindly confirm with us has the amount been captured successfully or not? 
if yes has the refund been initiated ? 

Regards, 
Shakeeb