Subject: Re: Late Delivery
From: Shakeeb Arsalan <[email-masked]>
To: Mohd Tahir <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 19 May 2020 01:47:35 -0700 (MST)

Order was delivered on 18th of May, Message the customer and resolve the case 

Note : u have to escalate 3 times on freshdesk before raising it to zimbra 

From: "Mohd Tahir" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 15 May, 2020 14:10:44 
Subject: Late Delivery 

​Hi Team, 

Problem Statement: Late delivery 
Order Date: 03 May 2020 
Order ID:6488395971 
Tracking ID:45948083576 
Assistance Required: Need urgent delivery 

Issue Description: The order was shipped from our side on 05/05/2020, but till now the order has not been delivered to customer so requesting you to arrange a delivery as soon as possible. 

Regards, 
Mohd Tahir