Subject: Damaged Item Received
From: Mohd Ahsan <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 18 May 2020 00:40:51 -0700 (MST)

Hi Team 

with reference to Ticket ID: 880440 

Order Date: 28/04/2020 
Order ID: 6486769198 
Tracking ID: 45946398665 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 03/05/2020 but the item, which he received, is damaged, customer also provided us the picture of damaged item. (attached) 

Note: Customer has been given voucher of 30 SAR but he still not satisfied, demanding for more. 

So we request you to check this concern and Please resolved the case.