Subject: Order Delivered! on wrong address
From: Mohd Ahsan <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 17 May 2020 23:46:39 -0700 (MST)

Hi Team, 

with reference to ticket ID: 880280 

Problem Statement: Order Delivered! on wrong address 
Order Date : 19/04/2020 
Order ID: 6483910437 
Tracking ID: S000969163354 

Issue Description: as per the status on Hybris the order has been delivered to the customer on 24/04/2020 but the Customer complaining that he has not received the order! 

Customer number on hybris : 966555589755 
Customer`s new number: ​966555897503 

Kindly check this concern and resolve the case 

Regards, 
Mohammad A