Subject: Refund Not Processed
From: Mohd Ahsan <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 17 May 2020 22:46:42 -0700 (MST)

Hi Team, 
​ 
with reference to ticket ID: 880245 

Problem Statement: Refund Not Processed 
Order Date : 01/04/2020 
Order ID: 6475938349 
Tracking ID: 34144636771944 
RMA: 33542134 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on 01/04/2020 and was shipped to Fetchr on 03/04/2020, However as per Fetchr website the order has been returned to CLIENT, and the status on hybris is NOT_DELIVERED 
​ 
Kindly process the refund asap. 
​ 

Regards, 
Mohammad A