Subject: Refund Not Processed
From: Mohd Ahsan <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 17 May 2020 20:32:39 -0700 (MST)

Hi Team, 

with the reference to ticket NO. 826676 

Problem Statement: Refund Not Processed 
Order Date : 12/04/2020 
Order ID: 6480657439 
Tracking ID: 45766583811 
RMA: 33677099 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on 12/04/2020 and was shipped to Aramex on 18/04/2020, However as per hybris status the products SUBMITTED_TO_WAREHOUSE. 

Kindly process the refund asap. 

Regards, 
Mohammad A