Subject: RE: [#969129] - Click & Collect
From: Mohammad Shababe Quamar <[email-masked]>
To: Qazi Mohammed <[email-masked]>, Splash <[email-masked]>, Splash Shj <[email-masked]>, Anwar Abdullah <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 17 May 2020 12:06:40 +0000

Thanks @Qazi Mohammed<mailto:[email-masked]>

Looping in @Seeta Seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

Please have a look into this, inform to team follow the proper escalation matrix, if there is any issue regarding UAE, don’t looped to CP KSA team.

Thanks,
Shababe Quamar

From: Qazi Mohammed <[email-masked]>
Sent: Saturday, May 16, 2020 1:47 PM
To: Splash <[email-masked]>; Splash Shj <[email-masked]>; Anwar Abdullah <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#969129] - Click & Collect

Hi @Mohammad Shababe Quamar<mailto:[email-masked]>,

Please have a look into below issue.
May be this order  belongs to Splash DXB

From: Splash <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 15, 2020 1:56 PM
To: Splash Shj <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#969129] - Click & Collect

External email sender, please take precaution.
Hi Team,

Problem Statement:  Cancel the order
Order Date : Apr 9, 2020
Order ID: ​9781879032
Tracking ID: ​100015685,202005102443039
Store ID: Splash30001
Assistance Required: Customer wish to cancel the order

Issue Description: ​Customer wish to cancel the order, as he will not be coming to pick up the order. Please mark the order as NDR and process the refund.

Regards,
Nikhil

969129:1125156
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