Subject: Refund Not Processed 9774799044
From: Ammar Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Ahmad، Musalman <[email-masked]>
Date: Sat, 16 May 2020 17:20:53 -0700 (MST)

Conloc is asking for concept heat approval for processing the refund please check and do the needful 

Problem Statement: Refund Not Processed 

Order ID: 9774799044 
Return Tracking ID: 45497726761 
Assistance Required: process the refund for returned items 

Issue Description: Customer raised a return request for this wrong order delivered which contains 9 items item and as per customer he handed over all 9 items to the courier team. 

but according to the hybris the refund has not been processed and the status of this RMA is canceled, So we request you to check under RMA 42943030 please check that and do the needful. 

Regards, 
Ammar