Subject: Late Shipping Order ID: 6479600862
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 16 May 2020 07:59:13 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 

Order Date: Apr 10, 2020 
Order ID: 6479600862 
Tracking ID: 34175043135350 

Assistance Required: Need Urgent Shipping 

Issue Description: The customer placed an order on Apr 10, 2020 and till now he has not received the order. As per the hybris the order status is ready to be shipped. The courier partner assigned is Fetcher which is currently unavailable in KSA. 
Customer is chasing us for his order so, we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb