Subject: Re: Late Shipping // 6483455656
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], sree adhikessavan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 16 May 2020 05:31:15 -0700 (MST)

Hi Team, 

With reference to the order number: 6483455656, the customer placed the order on 18 April, but till now the order is in progress and when we are tracking the AWB(290087093941) in consigment section the stauts is showing: DATA RECEIVED -- Shipment not received from shipper. 

So please check this case and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 16 May, 2020 17:44:16 
Subject: Late Shipping // 6483455656 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: ​18-Apr-2020 

Order ID: ​6483455656 
Tracking ID: 290087093941 
Assistance Required: Need generate RTS 

Issue Description: As per Hybris, the order has been shipped on 19/04/20, but physically not received by the courier team, kindly do the needful ASAP. 

Regards 
Ataullah