Subject: Re: Late Shipping // 6478796244
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], sree adhikessavan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 16 May 2020 05:25:21 -0700 (MST)

Hi Team, 

With refernece to order number: 6478796244, the order was placed on 7 April and under tracking number 34130896632085 the order is showing shipped with fetchr courier. 

So could you please check and let us know whether the order was hand over to fetchr team or not, as the customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 16 May, 2020 15:10:29 
Subject: Late Shipping // 6478796244 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: ​07-Apr-2020 

Order ID: ​6478796244 
Tracking ID: 34130896632085 
Assistance Required: Need Urgent Delivery 

Issue Description: As per Hybris, the order has been shipped on 08/04/20, but physically not received by the courier team, kindly do the needful ASAP. 

Regards 
Ataullah