Subject: Refund not processed// 6472322104
From: Algaili Ahmed <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 16 May 2020 04:12:06 -0700 (MST)

Hi Team, 

In this case the customer returned items through Fetcher courier which delivered to WH. The customer has shared us the acknowledgement receipt of returned items which show the items were delivered. Kindly check with concerned team to process the refund asap. Attached screenshots for your reference. 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Mar 24, 2020 
Order ID: 6472322104 
Return Tracking IDs: 34193270311452 - 34112151617025 
Assistance Required: To process the refund. 
Issue Description: The customer raised a return request for 5 items which have been delivered to warehouse on April 13, 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMAs 23432129, 23432194 so that the refund will be processed asap. 

Regards, 
Algaily