Subject: Re: Refund/ 6471615595
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 16 May 2020 03:44:09 -0700 (MST)

Hi Team, 

With reference to the order number: 6471615595, the customer has raised the return request for 3 items under tracking number 34149028152622 we can see that the items has been already returned to our warehouse. 

But the refund has not process yet, so we request you to process the refund for RMA:23455190. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 15 May, 2020 13:32:02 
Subject: Refund/ 6471615595 

Hi team, 

Problem Statement: Refund Not Processed 
Order Date : Mar 22, 2020 
Order ID: 6471615595 
Return Tracking ID: 34149028152622 
Assistance Required: process the refund asap. 

The customer raised return request on 3/29/20 and the same has been returned to the warehouse on 2020-04-02 but the refund still has not been initiated . 
kindly check and process the refund under 23455190 asap. 

Regards, 
Asjad.