Subject: refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 16 May 2020 01:23:52 -0700 (MST)

Hi Team 

Problem Statement: Refund issue 

Order Date : 13/4/2020 
Order ID: 6481405882 
Payment Transactions: Cancel 

Assistance Required: Need clarification abut refund 

Issue Description: The order was created on 13/4/2020 but and canceled due to out of stock and Payment Transactions mode is only AUTHORIZATION not CAPTURE and the customer wants refund form us. 

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Regards 
Hafizullah