Subject: Re: missing item Ticket ID 917986
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Asif <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Sat, 16 May 2020 00:57:35 -0700 (MST)

HI Team, 

With reference to the order number:8378026691, the customer placed the order for 7 items and as per the hybris all the items has been delivered under tracking number:FP04181000440. However,the customer is claiming that he has not received 1 item which is : 162205435 - - Unframed Horse Canvas Wall Painting - 60x80 cms, 

So we request you to look ino this case and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 16 May, 2020 13:02:38 
Subject: missing item Ticket ID 917986 

Problem Statement: missing item 
Order Date : Apr 15, 2020 
Order ID: 8378026691 
Return Tracking ID: FP04181000440 
Assistance Required: need urgent delivery or proof of missing item. 

Issue Description: With the reference order ID 8378026691 and tracking ID FP04181000440, the customer has placed his order on Apr 15, 2020. Now the customer has received incomplete order. 
he is looking for his missing item: 
162205435 - - Unframed Horse Canvas Wall Painting - 60x80 cms kwd: 13.50 

kindly look into the concern and do needful 

Best regards 
Ammar Asif