Subject: RE: Late shipping
From: Vaibhav Ohri <[email-masked]>
To: Seeta Seeta <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mustafa Fuad. Mohammed" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 15 May 2020 10:13:02 +0000

Dear Seeta

The order is of Riyadh.

Please raise it to the correct concerned team.

Regards

Vaibhav Ohri

From: Seeta Seeta <[email-masked]>
Sent: Friday, May 15, 2020 10:22 AM
To: Vaibhav Ohri <[email-masked]>; [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mustafa Fuad. Mohammed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late shipping
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the tracking number: FP04140100035. we request you to kindly arrange the delivery ASAP. The customer is chasing us for his order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mustafa Fuad. Mohammed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 14 May, 2020 20:12:21
Subject: Late shipping

Hi Team,

Problem Statement: Late Shipping
Order Date : 11 Apr 2020
Order ID: 8377056881
Tracking ID: FP04140100035
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 11 Apr and till now he/she has not received the order. As per the hybris the order status is shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Mustafa Alawdi

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