Subject: Re: Late Shipping Order ID: 6484024772
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 15 May 2020 00:19:45 -0700 (MST)

Hi Team, 

Kindly arrange the delivery for a tracking number: 290087394720, on an urgent basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 14 May, 2020 17:38:13 
Subject: Late Shipping Order ID: 6484024772 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 19-Apr-2020 
Order ID: 6484024772 
Tracking ID: 290087394720 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 19-Apr-2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb