Subject: Ticket Assigned - Exchange to different size
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 15 May 2020 05:15:05 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Exchange to different size Hi Max Team,

Hope you are staying healthy and safe.

I just noticed that you are currently not accepting returns at this time,
however there is no more information on that even when clicking on the
'read more', so unsure how to go about this.
In my order i have bought 5 tshirts that do not fit me at all and wish to
exchange them to a smaller size.

This is related to tshirts in Order #9780176999 i received today. I would
like to exchange the same tshirts but in size S instead of M. The rest of
the items are good.

Looking forward to hearing back from you on the next steps for this.

Regards,
Omar Kurdi

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/865738