Subject: process the refund of missing item Ticket ID 879632
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 14 May 2020 21:59:31 -0700 (MST)

Problem Statement: Refund Not Processed for missing item 
Order Date : May 1, 2020 
Order ID: 6487810637 
Tracking ID: FP05030001617 
Assistance Required: Need refund for customer. 

The order was placed on May 1, 2020 but as per record one piece of one item was missing from the order . 

one piece is missing out of 10 piece of this item : 

155638651 - - Giggles Sleeveless Bodysuit SAR22.00 

As per the RMA 33623000 on hybris. 

I am escalating on zimbra because i do not have jira credential to escalate to IT team. 

kindly do needful. 

Best regards 
Ammar Asif