Subject: Late shipping
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, mustafa mohammed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked]
Date: Thu, 14 May 2020 13:17:15 -0700 (MST)

Hi Team, 

With reference to tracking ID: 290087834320 
Order: 6484475129 

The order was shipped from our side on 4/21/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Fauzan 

From: "mustafa mohammed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 11 May, 2020 19:43:39 
Subject: Late shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 20 Apr 2020 
Order ID: 6484475129 
Tracking ID: 290087834320 
Ticket no. 953136 

Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 20 Apr and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Mustafa Alawdi