Subject: Late Shipping
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 14 May 2020 10:22:44 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 24, 2020 
Order ID: 6485784505 
Tracking ID: FP04270001303 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on Apr 24, 2020 till and till now he has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Fauzan