Subject: Re: Arabic Language Test - Yasser Aljabaly
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 14 May 2020 06:27:42 -0700 (MST)

Hi Harpreet, 

The candidate is native. I evaluate the test 8 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Monday, 11 May, 2020 13:47:33 
Subject: Arabic Language Test - Yasser Aljabaly 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
			Foreign Language Screening Test 
		Name 	Yasser Aljabaly / (+91) 89553 95021 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all my sincere apologies for making you waiting.. It was my mistake to enter the address wrongly I'm sorry again your order will be at your door soon enough. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm yasser my age is 24 and studying m.tech(cse) I have been working as English teacher and I know about 30% of Spanish language. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	عندما نعطي الزبون خدمة جيدة نحن بالكاد نحافظ على الزبون ولكن عندما نعطيهم خدمة عظيمة نحن لا نحافظ عليهم فقط بل نجعلهم راضيين وممتنين لخدمتنا وبهذا نكون قد ضمنا وجودهم معنا 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أحب الاقتصاد وما يتعلق به 
أحب التسويق بجميع تنصيفاته 
لدي خبرة في هذا المجال حيث اني قد عملت من قبل كمسوق 
لدي طموح بتحقيق الافضل دائما 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	الهند بلد جميلة جدا لقد سافرت الى مومباي لاكثر من عشر مرات اعرفها جيدا واحببتها الجو هناك لطيف وجميل اكثر شيء احببتها فيها هو البحر وشارع المرين درايف بإمكاننا ان نجد ايضا مطاعم عربية هناك ايضا الاسواق جميلة كسوق كلابا ..سافرت كثيرا لمدينة دلهي ايضا واحببتها.. سافرت لمدينة جيبور وبقيت فيها لمدة سنتين.