Subject: Re: Late Shipping Order ID: 8376984072
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 14 May 2020 05:02:25 -0700 (MST)

Hi Ebrahim, 

Order has been delivered on 07 May. Kindly check the details before escalating. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 11 May, 2020 10:38:11 
Subject: Late Shipping Order ID: 8376984072 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 10, 2020 
Order ID: 8376984072 
Tracking ID: 100041333176 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 10, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb