Subject: 822097 Missing items
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Ala Hamood <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Thu, 14 May 2020 04:34:26 -0700 (MST)

Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 14, 2020 
Order ID: 6481556036 
Tracking ID: S000888105929 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 20/04/2020 and as per shipa website the order delivered to customer on 26/04/2020 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Fauzan 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 10 May, 2020 17:21:31 
Subject: 822097 Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date: Apr 14, 2020 
Order ID: 6481556036 
Tracking ID: S000888105929 - S000897818653 
Assistance Required: Need a missing item 
Issue Description: Customer placed an order for 5 items but as per the customer she has only received 1 item, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

The missing item is ​ 
155289145 - - Juniors Printed Play Ball 
157090538 - - Juniors Textured Blanket 
162052732 - - Juniors Soft Spout Cup with Handles - 250 ml 
162384878 - - Avent Natural 2-Piece Feeding Bottle - 260 ml 

Regards, 
​Ala Aldin