Subject: Re: Late Shipping - 8374269392
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 14 May 2020 04:21:19 -0700 (MST)

Hi Team, 

We are still waiting for update on below case. kindly help us to close this case asap. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 7 May, 2020 04:09:44 
Subject: Re: Late Shipping - 8374269392 

Hi Team, 

We are still waiting for update on below case. kindly help us to close this case asap. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 29 April, 2020 22:12:48 
Subject: Re: Late Shipping - 8374269392 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 13:54:33 
Subject: Late Shipping - 8374269392 

Hi Team, 

Ticket number: 589332 
Problem Statement: Late Shipping 
Order Date : Mar 26, 2020 
Order ID: 8374269392 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on 26 March and till now she has not received the order. As per the hybris the order status is "IN_PROGRESS" 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and shipped the order as soon as possible. 

Thank you for your help! 

Regards, 
Shivani