Subject: Re: Item issue /// 9815213219
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: aldrin patron <[email-masked]>, kotian ravindra <[email-masked]>, anees mansoor <[email-masked]>, Adisha Dua <[email-masked]>, anupama maharjan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 14 May 2020 04:02:42 -0700 (MST)

Hi Team, 

We are still waiting your response on below case, Kindly look into it and help us to close this case asap. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "aldrin patron" <[email-masked]>, "kotian ravindra" <[email-masked]>, "anees mansoor" <[email-masked]>, "Adisha Dua" <[email-masked]>, "anupama maharjan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 14 April, 2020 16:26:45 
Subject: Re: Item issue /// 9815213219 

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 22 March, 2020 12:29:33 
Subject: Item issue /// 9815213219 

Hi Team, 

Ticket number: 528462 
Problem Statement: Item issue 
Order Date : 12-Jan-2018 
Delivery Date: 14-Jan-2018 
Order ID: 9815213219 

Issue Description: Customer reported that fine black powder is coming out of the seat since last year and the frequency has increased drastically now. 
​ 
So, he wants to confirm that whether the item is safe for baby use or not. 
​ 
The name of the item is 158524413 - - Peg-Perego Viaggio Car Seat and cost of it is AED 924. 
​ 
Kindly check and advice. 
​ 
Thank you fr your help! 
​ 
Regards, 
Shivani