Subject: Refund issue _ 6464096993
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ahmad Daher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Thu, 14 May 2020 04:00:10 -0700 (MST)

Hi Team, 

With reference to order # 6464096993 
RMA: 23286141 
Tracking ID: 45736242801 

Can you please update us how many items have you received. as per customer he has returned two quantity of ( 161660688 - - Decorative Wall Decor with Metallic Glaze ). 

Regards, 
Fauzan 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 9 May, 2020 17:49:33 
Subject: Refund issue _ 6464096993 

Ticket 574353 

Dear Team 

Problem Statement: Refund issue 
Order Date : Feb 5, 2020 
Order ID: 6464096993 
Return Tracking ID: 45736242801 
RMA 23286141 

Customer claims that , he has returned item , Qty is 2 , but it shows 1 item has received to WH , i could not raise it to Jira, because the item's cost more than 100 
Please check and advise 
Regards, 
Ahmad