Subject: RE: Late Shipped item 6470779166 & 161825275
From: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, LMG WMS <[email-masked]>, Jishan Sahib <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, WMS Support <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 14 May 2020 10:05:47 +0000

Hi WMS Team,

Cancellation is not flown to OMS for the order #6470779166  item #161825275, Kindly check the status and revert back.

Thanks,
Vinodhini

From: Sagaya Suresh Kumar <[email-masked]>
Sent: 14 May 2020 12:34
To: Shakeeb Arsalan <[email-masked]>; LMG OMS <[email-masked]>; LMG WMS <[email-masked]>; Jishan Sahib <[email-masked]>; Gaurav Kumar (TCS) <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]>; WMS Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Late Shipped item 6470779166 & 161825275

Dear Team

Order item cancelled in WMS, But cancellation not reflecting in Hybris.

Please check and do the needful.

Regards
Sagaya Suresh
+966 565165997
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 13, 2020 5:18 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late Shipped item 6470779166 & 161825275

External email sender, please take precaution.
Hi Team,

Problem Statement: (Late Shipped item)

Order Date : 18-Mar-2020
Order ID: 6470779166
Not Shipped item : 161825275
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Mar 18th and till now the item mentioned above has not been shipped.

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer.

Regards,
Shakeeb

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