Subject: RE: Late Shipped item 6475647050 / 162172879
From: Sagaya Suresh Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, LMG WMS <[email-masked]>, Jishan Sahib <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, WMS Support <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Malik Ismail <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Date: Thu, 14 May 2020 06:49:44 +0000

Dear Team

Order item cancelled in WMS, but cancellation not reflecting in Hybris.

ORDER NO: 6475647050  162172879 Apparel Set 3pk-Wht/Grey ( BS – JED )

Regards
Sagaya Suresh
+966 565165997
From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, May 13, 2020 6:39 PM
To: Sagaya Suresh Kumar <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Late Shipped item 6475647050 / 162172879

External email sender, please take precaution.
Hi Team,

Problem Statement: (Late Shipped item)

Order Date : 01-Apr-2020
Order ID: 6475647050
Not Shipped item : 162172879
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Apr 1st and till now the item mentioned above has not been shipped.

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer.

Regards,
Shakeeb

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