Subject: RE: Wrong Item WWD
From: Sachin Maheshwari <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ecom cskuwait <[email-masked]>, Midhun Madhu <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 13 May 2020 13:34:01 +0000

Please go ahead & arrange return.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, May 13, 2020 5:25 PM
To: ecom cskuwait <[email-masked]>; Midhun Madhu <[email-masked]>; ecom cpkuwait <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Wrong Item WWD
Importance: High

External email sender, please take precaution.
ticjet ID 553528

Hi Team,

Problem Statement: Wrong Item WWD
Order Date : 15-Mar-2020
Order ID: 8373008845
Tracking ID: 00000020013199520
Item ID: 157101186 - - Ingenuity Baby Rocker with Toy Bar
Assistance Required: Approval to return the item
Issue Description: Customer emailed us informing that he/she received the item on Mar 21, 2020 but the item which they received is Wrong in color, customer also provided us the picture of the item.
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Fauzan
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